Loyd supports the IT Operations team in optimizing infrastructure, systems, and security to align with the organization’s strategic goals, ensuring reliable and secure operations, and empowering the IT Operations team to achieve their objectives. His career accomplishments include fostering high-performing teams through mentorship and engagement, implementing scalable technical support solutions with an emphasis on customer satisfaction, and leading a major IT infrastructure overhaul at OceanX, which resulted in an improvement in system reliability and a $6M annualized reduction in operational costs. He holds a Bachelor’s Degree in Business Management from CSU Fullerton, as well as an Associate’s Degree in Computer Science from Kaplan University.