IS Service Delivery Lead

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Michalla focuses on learning, maintaining, and improving a portfolio of core IS-related systems and tools, and acts as a go-to IS resource for the staff who use them. She brings over 10 years of experience to the role; her background includes digital workplace technology, knowledge management, and library technology. She holds an M.L.I.S. from Dominican University and a B.A. in International Studies from Loyola University Chicago.


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