membership FAQ

Q: How do I apply for membership?

A: You can apply for membership here. Anyone from an institution can apply and pay for membership. The applicant will be listed as the primary contact for membership renewal. Click here for a step by step guide on how to apply.

Q: When will my membership become active?

A: If you pay for membership via credit card your membership will become active immediately. Otherwise your membership will become active upon receipt of payment. Please allow one business day for membership renewal to be updated in our Community Portal.

Q: Do you offer automatic renewal?

A: No, not at this time.

Q:  How do I change the Membership Contact?

A: For College and University Members, the primary contact can be changed or updated in our Community Portal. For Individual Members, the contact cannot be changed; you will always be the primary contact.

Q: Can I upgrade from an Individual Membership to a College or University Membership?

A: Yes! Existing members can easily upgrade their membership level through our Membership Portal. Simply log in to your account, navigate to your Membership Account Information, and click the “Upgrade” button.

Q: I want to pay for my membership via credit card over the phone. Is this allowed?

A: While VentureWell prefers that memberships are paid online via credit card or by check, we are sometimes able to make exceptions and accept payment over the phone. Please reach out to us at finance@venturewell.org to inquire.

Q: What is the VentureWell member discount when registering for the annual conference?

A: VentureWell members receive a substantial discount on the registration fee for OPEN. Check the Open website for more information.

Q: Do you offer memberships to institutions outside the US?

A: Unfortunately, no. Those outside the US are only eligible for individual memberships at this time. We are actively working to increase our membership offerings.

Individual Membership

Q: What happens to my Individual Membership if my institution upgrades to a College or University Membership?

A: If an institution upgrades to a College or University Membership, all individual memberships from that institution will be upgraded. You will receive all the same benefits as an individual membership, plus the ability to apply for grants.

Q: If I am an individual member paying in monthly installments, when will my credit card be charged?

A: Individual members are billed on the 6th of every month. Your first month may be prorated depending on when you sign up.

Q: What is your cancellation policy for individual memberships?

A: Individual memberships require a 12-month minimum commitment. The only way to have an individual membership canceled before the 12-month mark is to upgrade to a   College or University Membership. After 12 months, an individual member may cancel at any time.

College & University Membership

Q: My university has multiple campuses, does each campus require its own membership?

A: Yes, large university systems with separate branch campuses require separate memberships for each campus.

Q: Do schools and programs within a larger university (i.e. business school, engineering school, biomedical program, etc) need separate memberships to apply for grants? Do they need to pay an additional fee?

A: No. The College or University Membership, and associated fee, covers an entire academic institution, including all students, staff, and faculty. Individual programs and departments do not need to enroll separately.

Q: My institution is not listed as a member on the VentureWell website. Is this list up-to-date?

A: Yes, this list is automatically updated. If you don’t see your institution listed,  you do not have an active membership. If your institution is listed, be sure to check the expiration date of your membership.

Q: I want to apply for a grant but I see that my institution’s membership has lapsed. Can you tell me who the membership contact is for my institution?

A: Anyone from your institution can renew the membership; it does not need to be the same person who joined or renewed previously. If we have a renewal contact in our record, the person’s name will appear when you log into our Community Portal. This renewal contact can be changed at any time.

Have more questions about membership benefits? Contact membership@venturewell.org for questions or more information.

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